Please note that Kinara Cafe home delivery services will not be available from 31st January to 10th February due to operational reasons. 👉 Takeaway (Parcel) service is available during this period. You are welcome to place your order and collect it directly from the cafe. We apologize for the inconvenience and thank you for your cooperation and continued support. 📞 For orders or more assistance, contact: +91 99751 34157 X
+919975134157
+919975134157
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Privacy Policy

Kinara Cafe (operated by Prasenjit Mishra, "we," "us," or "our") is committed to protecting the privacy of our website visitors and customers ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, kinaracafe.com.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available.

A. Personal Data You Provide Directly

  1. Contact Information: Name, email address, phone number, and delivery address.
  2. Order Data: Details related to products or services you purchase (e.g., menu selections).
  3. Payment Data: If we use a third-party payment processor, we do not store your full credit card information. The payment processor may provide us with limited data related to the transaction (e.g., last four digits of the card).
  4. Communication Data: Information you provide when contacting us directly (e.g., feedback, support requests).

B. Data Collected Automatically (Technical Data)

When you access the website, we automatically collect certain information, including:

  1. Log Data: IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.
  2. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our service and hold certain information. (See Section 6).

2. How We Use Your Information

We use the information we collect for various purposes, including:

  1. To Process Orders: To deliver the food and complete transactions related to your purchases.
  2. To Provide Services: To manage your account, respond to inquiries, and provide customer support.
  3. To Improve the Website: To understand how our users interact with our services and to enhance website functionality and user experience.
  4. For Marketing & Promotions: To send promotional emails, newsletters, or special offers (if you have opted in).
  5. For Security: To monitor and prevent fraudulent activities and secure our service.

3. Disclosure of Your Information

We may share your information only in the following situations:

  1. Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processing (e.g., Razorpay, PayPal), website hosting, data analysis, email delivery, and delivery partners. These parties are restricted from using your data for any other purpose.
  2. Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena or other legal process.
  3. Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Third-Party Websites

Our website may contain links to third-party websites (e.g., social media platforms, online ordering partners). This Privacy Policy does not apply to any third-party websites. We are not responsible for the privacy practices of these external sites.

5. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

6. Cookies and Tracking Technologies

A "cookie" is a small file placed on your device. We use cookies to:

  1. Remember your preferences (e.g., language selection).
  2. Track and analyze website traffic.
  3. Maintain the items in your shopping cart.

You have the option to disable cookies through your browser settings, but this may affect the functionality of the website.

7. Your Rights

Depending on your location, you may have the right to:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request correction of any inaccurate personal data.
  3. Deletion: Request that we delete your personal data (subject to certain legal exceptions).
  4. Opt-Out: Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in the emails.

To exercise any of these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this policy indicates when the latest changes took effect. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your dealings with this website, please contact the owner:

Owner: Prasenjit Mishra Website: kinaracafe.com Email: [ support@kinaracafe.com] Phone: [ 9975134157 ]