These Terms and Conditions ("Terms") govern your use of the kinaracafe.com website (the "Service") operated by Kinara Cafe, owned by Prasenjit Mishra ("us," "we," or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1.1. Acceptance: You must be at least 18 years old or be accessing the Service under the supervision of a parent or legal guardian to place an order. 1.2. Service Offered: Kinara Cafe is an online platform for viewing, ordering, and purchasing pure vegetarian food, beverages, and other related products (collectively, "Products") for pickup or delivery (where available). 1.3. Modification: We reserve the right to modify or replace these Terms at any time. The "Last Updated" date will reflect the latest changes. Your continued use of the Service after any such changes constitutes acceptance of the new Terms.
2.1. Product Availability: All orders are subject to product availability. We reserve the right to limit the quantities of any Products we offer. 2.2. Order Confirmation: Once an order is placed, you will receive confirmation. This confirmation signifies our acceptance of your offer to purchase. 2.3. Order Accuracy: You are responsible for ensuring the accuracy of your order, including item selection, pricing, special instructions, and delivery details before checkout. 2.4. Pricing and Payment: All prices are subject to change without notice. Payment must be made through the methods specified on the Service (e.g., credit card, debit card, UPI, cash on delivery). 2.5. Third-Party Payment Processors: We use third-party payment services. We are not responsible for errors or security breaches caused by these third parties. Your payment is subject to their terms and conditions.
3.1. Delivery Area: Delivery is only available within the specific geographic area defined by Kinara Cafe. If you place an order outside this area, we may cancel the order and issue a refund. 3.2. Delivery Time: All delivery times are estimates and may vary due to factors outside our control (e.g., traffic, weather, high demand). We are not liable for any loss or damage suffered by you due to reasonable delay in delivery. 3.3. Pickup: For pickup orders, you must collect the order within the specified timeframe. If an order is not picked up, we reserve the right to discard the food without offering a refund.
4.1. Cancellation by Customer: Orders can be cancelled only within a very short window (e.g., 5-10 minutes) after placement, provided preparation has not begun. Cancellation requests must be made by phone or a specified online method. 4.2. Cancellation by Kinara Cafe: We reserve the right to cancel any order for reasons including, but not limited to, non-availability of ingredients, delivery constraints, or payment issues. If we cancel, you will receive a full refund. 4.3. Refunds: Refunds are processed based on the original payment method. We only offer refunds for incorrect, damaged, or spoiled items. We do not offer refunds for change of mind or subjective matters (e.g., "I didn't like the taste"). 4.4. Complaints: All complaints regarding food quality or discrepancies must be reported to us within one hour of receiving the order.
5.1. Pure Veg Guarantee: Kinara Cafe offers a pure vegetarian menu only. 5.2. Allergen Disclaimer: While we take precautions, we cannot guarantee that any item is 100% free of trace allergens due to shared kitchen and equipment space. If you have a severe allergy, please call the cafe directly before ordering. By placing an order, you acknowledge and accept the inherent risks of cross-contamination.
6.1. Ownership: All content on the Service, including text, graphics, logos, images, menu descriptions, and the "Kinara Cafe SPL" branding, is the property of Prasenjit Mishra or Kinara Cafe and is protected by copyright and intellectual property laws. 6.2. Restrictions: You may not reproduce, distribute, modify, display, or create derivative works from any part of the Service without our express written permission.
To the fullest extent permitted by applicable law, Kinara Cafe, its owner Prasenjit Mishra, and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
These Terms shall be governed and construed in accordance with the laws of [ MAHARASHTRA ], India, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in [JALGAON JAMOD / DIST- BULDHANA], India, for the resolution of any disputes.
If you have any questions about these Terms, please contact us:
Owner: Prasenjit Mishra -Website: kinaracafe.com Email: [ support@kinaracafe.com] Phone: [ 9975134157 ]
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